Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Changing the monthly payment of the account costs

Aurélien
Aurélien
  • Updated

You have set up the monthly payments via SEPA direct debit or credit card and now want to switch to a different payment method or other data, e.g.

  • switch from SEPA direct debit to credit card or
  • provide a new credit card.

Change the automatic debiting

  • Go to "My Plan" via the gear menu.
  • The type of debit is stored there.
  • Click on "Change payment method" to stop the automatic debiting. The subscription payment is then stopped.

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  • Then click on "Provide subscription" to set it up again.

  More information:

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