elopage provides every seller with standardized and generally applicable terms and conditions, a legal notice and >>cancellation texts.
One of the steps you must complete in order to be able to sell products is the creation of your legal notice and the terms and conditions. This is mandatory in order to >>activate your account and sell in your own name.
This also includes the information for your legal notice and your terms and conditions. As soon as you have provided the data for your legal notice and created your legal notice, the terms and conditions are also provided. You can then conclude the >>data processing agreement with elopage.
Providing support information
- In the main menu of your seller account, go to "Settings" and "Profile" and provide the name, email address and telephone number of your customer support.
The information in your >>seller profile will be used for your legal notice when you create it. This information also appears in the >>purchase confirmation email that your customers receive from you after successfully placing an order.
Selecting a profile
- In the main menu, go to "Settings" and "Legal notice".
- Select a profile under the "Business details" field and check whether you have entered all of the information. You can change the information under "Settings" and "Profile".
- The profile that you activated for your seller account under "Settings" and "Profile" is displayed here.
- At the bottom right of the page, click on "Save".
- Check the upload on your shop page at the bottom left.
- Once you have entered all the data, click on "Create legal notice".
Please also read our >>note on EU dispute resolution.
Visibility of the legal notice and terms and conditions
Your legal notice and your terms and conditions can be viewed on your shop page and product page at the bottom left.
The terms and conditions are also displayed on the >>checkout page above the buy button. Your customers can view the terms and conditions by clicking on the link.
Providing your own legal notice and terms and conditions
We show you how to provide custom information as a legal notice and terms and conditions in the support article >>Upload your own legal notice & terms and conditions.