Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Setting up a legal notice and terms and conditions

Neda
Neda
  • Updated

elopage provides every seller with standardized and generally applicable terms and conditions, a legal notice and >>cancellation texts.

One of the steps you must complete in order to be able to sell products is the creation of your legal notice and the terms and conditions. This is mandatory in order to >>activate your account and sell in your own name

This also includes the information for your legal notice and your terms and conditions. As soon as you have provided the data for your legal notice and created your legal notice, the terms and conditions are also provided. You can then conclude the >>data processing agreement with elopage.

 

U_berblick_u_ber_diesen_Artikel.png Overview

Providing support information

Selecting a profile

Visibility of the legal notice and terms and conditions

Providing your own legal notice and terms and conditions

 

Providing support information

  • In the main menu of your seller account, go to "Settings" and "Profile" and provide the name, email address and telephone number of your customer support.

Info.png Info

The information in your >>seller profile will be used for your legal notice when you create it. This information also appears in the >>purchase confirmation email that your customers receive from you after successfully placing an order.

5.pngSelecting a profile

  • In the main menu, go to "Settings" and "Legal notice".
  • Select a profile under the "Business details" field and check whether you have entered all of the information. You can change the information under "Settings" and "Profile".
  • The profile that you activated for your seller account under "Settings" and "Profile" is displayed here. 

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  • At the bottom right of the page, click on "Save".
  • Check the upload on your shop page at the bottom left.
  • Once you have entered all the data, click on "Create legal notice".

Hinweis.png Please note

Please also read our >>note on EU dispute resolution.

Visibility of the legal notice and terms and conditions

Your legal notice and your terms and conditions can be viewed on your shop page and product page at the bottom left.

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The terms and conditions are also displayed on the >>checkout page above the buy button. Your customers can view the terms and conditions by clicking on the link.

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Providing your own legal notice and terms and conditions 

We show you how to provide custom information as a legal notice and terms and conditions in the support article >>Upload your own legal notice & terms and conditions.

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