Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Outstanding payments for subscriptions / installment payments

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To check how many installments of your payment are still due, please follow the steps below.

  • Log into your elopage customer account
  • Click on "Payments" / "Orders" on the left
  • Select the order and click on the three dots on the right ... and then on "Link".

You will then automatically be redirected to the payment overview page.

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Paying the next installment with the same payment method

Click on "Bill next amount". Depending on the type of payment, you will be redirected to the payment page or, in the case of a bank wire, to the page with the necessary information for the transfer.

 

Payment of future installments

You will receive an email with a payment reminder 5 to 7 days before the next payment is due. This time may vary, depending on the payment settings of the respective seller. After you have received this email, you can either make the payment via the corresponding button in the email, or follow the steps as described above.


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Changing the payment method

If you want to change the previously selected payment method, please refer to these instructions: Changing the payment method of your payment plan 

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