Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Manage and correct invoices

  • Updated

All invoices for your sales can be found in your seller account. In this article you will learn more about the features for your invoice management with elopage.


Viewing invoices

Download invoices

Change & reissue invoices

More about invoices


Step-by-step guide

Viewing invoices

  • In the main menu of your seller account, go to "Payments" and "Invoices."



Download invoices

  • Open the invoice by clicking on the invoice ID.


  • Click "Download Invoice" at the top right.


Correct and reissue invoices

For sellers in the reseller model:

The correction of invoices is only possible for sellers in their own name. If you are in the reseller model and need an invoice correction, please send us a >> support request so that we can do the invoice correction for you.

For sellers in their own name:

  • Click "Change & Reissue Invoice."


  • The following information can now be edited:
    • Name, address and email of the buyer
    • VAT identification number
    • Sales tax rate
    • Description of the product
    • Performance period, in German (DE) and English (EN)
  • As soon as you click on "Save," a cancellation invoice and a correction invoice will be issued and automatically sent to the buyers.



  • Click on the invoice IDs under "Child invoices" to view the cancellation invoice and correction invoice.



Please note

More about invoices

Create invoices manually

Transfer & invoice details

Creating & exporting an invoices report

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