All invoices for your sales can be found in your seller account. In this article you will learn more about the features for your invoice management with elopage.
Overview
Step-by-step guide
Viewing invoices
- In the main menu of your seller account, go to "Payments" and "Invoices."
Download invoices
- Open the invoice by clicking on the invoice ID.
- Click "Download Invoice" at the top right.
Correct and reissue invoices
For sellers in the reseller model:
The correction of invoices is only possible for sellers in their own name. If you are in the reseller model and need an invoice correction, please send us a >> support request so that we can do the invoice correction for you.
For sellers in their own name:
- Click "Change & Reissue Invoice."
- The following information can now be edited:
- Name, address and email of the buyer
- VAT identification number
- Sales tax rate
- Description of the product
- Performance period, in German (DE) and English (EN)
- As soon as you click on "Save," a cancellation invoice and a correction invoice will be issued and automatically sent to the buyers.
- Click on the invoice IDs under "Child invoices" to view the cancellation invoice and correction invoice.
Please note
- The changes apply to the respective invoice, not to the >>customer data stored at the time of purchase.
- As soon as you save the changes, the cancellation invoice and correction invoice will be sent to the email address provided at the time of purchase.
- Changes to your details (e.g. address, VAT ID) are not possible. Please send us a >> support request.
- When changing the data, please ensure compliance with the legal requirements for proper accounting, especially for sales to companies based in other EU countries.
For your quickstart