Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
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How is tracking done in the affiliate program?

Monika
Monika
  • Updated

The promo link

The publishers receive their promo links in their publisher account. Here you can create a wide range of advertising materials, from links for advertising in emails or on social media to forms that you can embed on your website.

Setting the cookie

When a customer clicks on your publisher's promo link,

  • the cookie is set on the customer's computer for this publisher, the affiliate program and the cookie duration specified by you and
  • it is checked whether you have set a redirect to an external landing page. 

This cookie is then set on the computer / the customer's smartphone and the browser used. It is valid according to the cookie duration you have stored and contains the data for the commissioning of your publisher.

If the customer does not delete their cookies and the cookie is not overwritten by a cookie from another publisher who is in the same partner program, the cookie is read out when the customer is on the same computer / smartphone and the same browser and buys a product from your affiliate program.

Important: If the customer then clicks on another link from another publisher with the same affiliate program, the first cookie will be overwritten ("Last Cookie Wins" procedure).

Forwarding to the landing page

If you 

If you have created different content IDs for forwarding to different landing pages using the "landing page" function and your publisher has distributed a link with the content ID, he will be forwarded to the landing page stored there.

The cookie is set when the correct publisher link is viewed, regardless of whether you then redirect to another page or not.

It is important that your buy button uses the same domain as the publisher link used, as cookies are domain-based. However, this is only relevant if you use the domain mapping or the myelopage subdomain with us.

Example:
You have activated domain mapping or are using the myelopage subdomain. Then your publishers who create their advertising material after the changeover will receive a link with your domain / subdomain and not with elopage.com at the beginning.

If you then include the link to your elopage products on your landing page, these must also refer to the URLs with your domain / subdomain and not to elopage.com/s/…, because the cookie is registered on your domain / subdomain while a cookie is searching for elopage.com.

 

Commissioning

When a user buys a product that is stored in your affiliate program, a check is carried out to determine whether a valid affiliate cookie is available on this computer for this browser.

If so, the commission for the publisher is taken into account in the transfer.

The customer decides whether cookies are set on the computer and stored permanently. If he has set the browser to deny cookies or to delete them when the browser is closed, the publisher does not receive any commission because the cookie cannot be read.

The same is true if the customer buys the product on a different device or in a different browser. Even then, no cookie can be read on the device / browser.

Examples:
On March 1st, the customer clicks on your publisher link for the affiliate program. It is irrelevant here whether the customer lands on the page that you have selected under "Links & More" or whether the provider has set a redirect so that the customer lands on the provider's landing pages.

a) The customer purchases on the same computer in the same browser on April 5th a product that is also included in the affiliate program.

Is the cookie still present and valid and has not been overwritten by another publisher participating in the same program?
Then the commission will be attributed to you.

b) The customer buys the product on his smartphone, but your cookie is stored on his laptop.
Then the system cannot read a cookie. You do not receive any commission.

c) The customer buys the product after the cookie has already expired (e.g. on April 5th, the cookie runtime was 30 days, so it has already expired).
Then the system cannot read a valid cookie. You do not receive any commission.

d) The customer buys a product from the provider, which is not included in the partner program.

You do not receive any commission because the product to which your cookie applies is not included in the affiliate program.

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