Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Protecting download products

  • Updated

If you're selling a download product and you've uploaded the files in the product, you certainly don't want it to be easy to redistribute to others.

We support you with the following mechanisms:

Limited download link

After successful payment, a separate download link will be created for each customer after successful payment.

This is valid for 48 hours by default. If the link is passed on to customers who have not bought the product, they will no longer be able to use the link afterwards.

If the link for a specific product should be valid for a longer period of time, you can specify the validity in days for the download product in the "Other" step. 

If your customer needs more time, 

  • you can extend the link by 24 hours
  • the customer can request a password on the login page (if he does not already have one). 

PDF stamp

Of course, the downloaded files can be passed on as such. 

If you provide PDF files for download, you can have them automatically provided with a purchase-related PDF stamp

The PDF file is then provided as a ZIP archive.

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