Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Emails to your ticket buyers

  • Updated

Ticket buyers will automatically receive an email from you via elopage. In the case of advance payments, there are two emails. 

  • If you buy in advance, you will first receive the payment information for your transfer.
  • For all other payment methods and if the advance payment has been received, you will receive the >> purchase confirmation email with the eTicket.

As a default,* this contains the button on your download page at elopage. This contains the button

  • to download the tickets and
  • to download the invoice (if the ticket costs something and you have activated automated invoicing).

* If you use our default purchase confirmation email, the button to display the download page for the ticket is automatically included.

If you use a >>individual purchase confirmation email, the button for displaying the download page will be displayed if you have entered the parameter %{next_page_link} .


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