Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
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Providing SSL certificate for custom domain

  • Updated

You need an SSL certificate so that the data stored for the sub-/domain is transmitted in encrypted form.

You can get this from a separate seller for SSL certificates.

From there you will receive the files with the data for the certificate. You provide this data for elopage.

Wichtig_.png Important!

Please make sure that the certificate is valid for the domain you have entered. 

Here you can, for example, check whether the data that you have added with us matches. If not, the certificate will not be installed.

You will then be redirected to your domain, but it will show that the page is not encrypted.


Provide the SSL certificate with elopage

  • Copy the contents of the .crt and .key files
  • Go to "Settings" in your elopage account -> "Domain mapping" and
  • in step 4, copy the data completely into the two fields provided for this purpose incl. 
  • ----- BEGIN CERTIFICATE ----- and
    ----- END CERTIFICATE -----.



For most browsers, normal certificates are sufficient. However, Mozilla Firefox still needs the so-called intermediate certificate. Otherwise your site will not be shown as safe.

Therefore, in the .crt area, additionally add the data of the intermediate / bridge certificate, without spaces between the two text areas.

You do not need to change anything in the area for the .key file.


Please note: SSL certificates expire - depending on the order - after one year. Then an extension of the certificate is necessary and it must be provided to us again. It is best to create a follow-up so you do not miss the appointment. Otherwise your sub-/domain will be displayed as unsafe in the browser.

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