Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
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FAQ on publisher commissions

  • Updated

How and when is the publisher commission paid out?

The publisher commissions are cashed out by elopage. These are usually withheld for 30 days, as cancellations or chargebacks are possible.
The cashout is made on the 15th of the following month.

It is important that the publisher has completely filled out his profile, as all information is necessary for proper credit memo.

Is there a minimum cashout amount?

Yes, the minimum amount per cashout is 20 euros in accordance with the terms and conditions for publishers. This refers to the amount paid to the publisher and not the commission you provided.

If the minimum amount is not reached in a month, the payment will be made in the month in which the accumulated amount reaches the minimum amount.

What about cancellations?

If payments are canceled that have not yet been paid out, no commission will be paid. 

If payments are canceled after the cashout, the cancellation reduces the amount of the next cashout.

What amount will be paid out and what receipt will my publisher receive?

The publisher has concluded a contract with elopage (elopay GmbH). Therefore, the cashout is made as a credit memo in the name of elopage and not you.

For the amount to be paid out, it is important whether the publisher is subject to sales tax or not, as the amount is subject to sales tax in any case (since we are subject to VAT as a contractual partner).

If the publisher is

  • subject to sales tax, he will receive the gross amount and pays VAT
  • not subject to sales tax, we pay VAT and he receives the net amount (i.e. less VAT).

The basis for the cashout is always the commission you provide, regardless of whether

  • it is calculated from the gross or net amount or
  • you are subject to sales tax or not.

How will I be billed for the publisher commission?

The publisher commission is part of the transfer-related costs. i.e. the amounts that

  • go to your elopage payment account will be deducted directly from the earnings
  • go to your PayPal account you pay on the 1st of the following month as part of the monthly invoice.

The commission is included in the monthly bills under "My Plan."

Do the publisher commissions have to be taxed again?

You can find out everything about the taxation of commissions, fees and stakes here.

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