Setting up a bankwire payment
elopage PLUS: As soon as your deposit account has been set up. Here we check whether your business area is approved and then set up your electronic deposit account.
As soon as the payment method is available, it is automatically provided for all products already created. You can also deactivate this for each pricing plan if you do not want to offer the payment method or do not want to offer it for all products.
elopage CONNECT: With elopage CONNECT you activate the payment method banbkwire by activating the VBAN (Virtual IBAN) -> activate bankwire with elopage CONNECT
Refund of bankwire payments
You cannot currently cancel prepayment payments on your own. To do this, please send us an order via help.elopage.com and the IBAN and the name of the account holder for the refund.
You can find more about this under Cancel a payment / Refund partial amount.
If the customer paid with elopage CONNECT you can refund the payment from the order in your dashboard.