Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Resources for help & support for elopage

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tipp.pngTo use elopage, we provide you with various resources such as

On the start page of our help center, you can find more resources and contact options right at the bottom.

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If you have any other questions about the use of elopage or your Use cases, you can reach us on weekdays from 10 a.m. to 6 p.m. 

  • by phone at +49 (30) 398 20 46 50 (Fridays until 1 p.m.)
  • via online chat via our help widget or
  • via a support request.

If you need additional support to realize your business with elopage, you can book this through our Business Service offers.

Info.png Info

Please do not contact us by e-mail, but rather send us a request at >>help.elopage.com. This is the only way we can process your request as quickly as possible.

hinweis.png Please note

As of now, we offer a token ID to generate from within your account. Please have this little code at hand when contacting us. It will help us quickly identify your account in our database and solve your issue.

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