Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.

Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.

This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Contacting the seller

Marlene

Updated July 22, 2022 12:33

You have purchased a product and would like to contact the seller?

Then you can find the contact details via the following ways:

At the bottom of the purchase confirmation email which you received after payment.
In your history, open the page from which you purchased the product.
Log in to elopage and click on "Payments" and "Orders" in your >>buyer account. Clicking on the pencil icon on the right will then take you to the seller's payment page. There you will find the option to cancel a subscription or to contact them directly on the top right corner of the page.

Info

Some providers also offer a chat on their elopage page. You can contact the seller there if they are online.

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