Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
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Displaying fields for participant data on the checkout page

  • Updated

If a customer buys several tickets in one go, he can provide the data for the individual participants, unless you have deactivated this in the configuration. 

You can define in the settings

  • which fields should be displayed and
  • which of them are mandatory.

Making settings for fields on the checkout page

  • Go to "Templates" and then to "Checkout pages".
  • Choose the corresponding template and click on the "editing pencil".
  • Go to the section "Settings for paid products."
  • Move the switcher to the right for "Event Attendees."

    You will then see the fields that you can display on the checkout page when purchasing an eTicket and which you can save as a mandatory field.


1. Select which fields should be displayed and which are mandatory

Activate the fields that should be displayed on the checkout page and which are mandatory. Please only activate the fields whose data you absolutely need and observe the regulations of the GDPR (data economy).

2. Activate that the data can be specified individually for each participant

If a customer buys several tickets with one order, it often makes sense that he can also provide the names and email addresses of the participants there. Then each ticket is assigned to a participant and if you later send information to all participants (directions, preparations for the course, etc.), then you can send it to the participants and not just to the buyer, who then has to pass it on.

  • Activate the setting "Show event participants input fields" below. 

Then a field appears on the customer's right for each selected ticket (in this example 2) in which the data of the individual participants can be entered. 


The customer can select whether

  • all tickets should be in the name of the buyer (activate "Apply buyer information for all tickets" above) or
  • he wants to adopt the data record of the buyer or another participant for a ticket (with "copy data from") or
  • he records all information manually.


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