Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Overview of the product types

Monika
Monika
  • Updated

elopage specializes in the delivery of digital products and accesses. When selecting what product type you want, please pay attention to the product options and the calculation of tax basis as the rules that apply to digital products and services differ from those that apply to services that are provided at a specific location. We offer the following product types. 

Artikelu_berblick.png Overview

Codes & keys

Download product

Digital product

e-ticket for an offline event

e-ticket for an online event

e-ticket as a voucher

Online course & conference

Membership

Certificate

 

Codes & keys

use_case.png Use cases

  • License key to activate your software
  • Coupon codes for your elopage products
  • Mass access for your online courses and memberships at elopage
  • Other codes, e.g. for redeeming on your website or for access to external products

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Content

You can store any codes (sequences of numbers and letters), which are then delivered to the customer upon purchase. You decide what exactly can be done with these codes. For example, you can add a license or activation key for the software you sell on your system and then paste it as a code.

Alternatively, you can create bulk voucher codes that can be used to buy a product hosted on elopage. You may also allow your customers to purchase multiple codes at once. Codes can be retrieved from the thank you page.

Access

The product is accessible via the thank you page, which is displayed immediately after the purchase. In addition, the customer receives an email with the link to the thank you page.

Tax calculation

The tax is calculated based on the country of the buyer.

Download product

The customer receives the files that you uploaded to the product via the download product. 

use_case.png Use cases

  • eBooks, how to instructions, DIY guides, tutorials, instructions and guides
  • Online forms and pre printed forms
  • Software and licenses
  • Video courses (with videos to download)
  • Songs
  • Meditations
  • Checklists

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Content

You upload the files that we deliver with the standard settings on our thank you page and by email with a link to the thank you page. Alternatively, you can link it to your own thank you page and deliver the products there.

Access

The product is accessible via the thank you page, which is displayed immediately after purchase. In addition, the customer receives an email with the link to the thank you page.

Tax calculation

The tax is calculated based on the country of the buyer.

File upload

Please add the files whilst creating your product (or before selling it the latest!). Files that are uploaded after purchase will not be available to the buyer, for the download link always contains the version of the files that your product contains at the time of delivery.

Digital product

use_case.png Use case

  • Coaching sessions
  • Live webinars
  • Products that you have on another platform
  • Email courses (with delivery of the emails via your email provider) or
  • products created through the API.

Content

Employing the product type >>Digital product, you can sell all kinds of products when the product with the content itself is not on our platform, but rather you deliver your product or service on your own.

Access

Only accessible via the way that you tell your customers in the purchase confirmation email or on your thank you page.

Tax calculation

The tax is calculated based on the country of the buyer.

e-ticket for an offline event

use_case.png Use cases

  • Conference
  • Reading
  • Bar camp
  • Webinar with direct appointment booking
  • Sofa concert
  • Meet-up

eTicket_offline_-_Produktseite.png

Content

Your customer receives one or more tickets for himself or several participants as a PDF file. Each ticket contains an individual QR code which you can use to conveniently check the validity upon admission and set it to "redeemed."

Access

Your customer will receive the files and the invoice (if delivery via us is activated) by email or via the thank you page. This is displayed with the standard settings after payment or sent as a link by email.

Tax calculation

The tax is calculated based on the event country you specified.

e-ticket for an online event

Content

Your customer receives one or more purchased tickets for himself or several participants as a PDF file. Your customer will receive the tickets and the invoice (if delivery via us is activated) by email or via the thank you page. This is displayed by default after payment or is sent as a link via email.

Access

Access occurs via the thank you page, which is displayed immediately after the purchase. In addition, the customer receives an email with the link to the thank you page.

Tax calculation

The tax is calculated based on the country of the buyer.

e-ticket as a voucher

use_case.png Use cases

The voucher works well as a gift for multiple purposes, where the customer can purchase a certain product or service from you. 

Content

Your customer receives a voucher as a PDF file. He can redeem this voucher for one or several products or services at your location. 

In the standard settings, the voucher is a single purpose voucher (with tax calculation). You can also configure this as a so-called multi purpose voucher via the individual tax settings.

Access

Access occurs via the thank you page, which is displayed immediately after the purchase. In addition, the customer receives an email with a link to the thank you page.

Tax calculation

The tax is calculated based on the location you specified where the voucher can be redeemed.

Online course & conference

use_case.png Use cases

  • Online course with videos, checklists, and other attachments.
  • Membership.
  • Online conference with time control of each video page before, during and after the conference time.
  • Online course with live videos, which can be added by attaching the link to the video call there.

Online-Kurs-Beispiel.png

Content

Your customer gets access to your >>online course or conference. They can view the content on the pages you have created and may also download attachments you have provided for download. Course content can be activated as a >>once-off or time-controlled.

The participants can use the comment function to exchange ideas with one another and with you. In addition, you have the option of creating a quiz behind each or selected lessons to check the learning status.

Access

Access is via login by entering your email and password on your login page. In the purchase confirmation email, the customer receives the link to create a password or log in directly.

Tax calculation

The tax is calculated based on the country of the buyer.

Design of your online courses

If the Customization feature is included in your >>package or if you have booked the >>app, you can create your >>own design for your online course.

Membership

The membership product type is a kind of "shell" for various products that you provide. The customer buys the product and receives all the products that you have added here. You can remove products and add new ones at any time and your existing customers always see the currently stored products (in contrast to the bundle, for example).

Membership.png

use_case.png Use cases

  • Memberships with various products that you have created on elopage and, if necessary, also offer individually.
  • One click upsell for additional products that you position for purchase as part of the membership.

Content

You decide which products the customer receives when purchasing your "Membership" product. You can add and remove products at any time.

If you save an e-ticket, every customer automatically receives their ticket or voucher via email.

Access

You can gain access and login by entering your email and password on the login page. In the purchase confirmation email, the customer receives the link to create a password or to log in directly.

Tax calculation

The tax is calculated based on the country of the buyer.

Design of the membership area

If the Customization feature is included in your >>package or if you have booked the >>app, you can create your own design for your membership.

Certificate

use_case.png Use case

  • Certificate for a passed online course.
  • Certificate for participation in your coaching program.

Zertifikat_gestalten.png

Content

A PDF designed by you is delivered in which we dynamically insert certain data from the customer or the course. You can design the PDF file yourself in advance, including additional data on the certificate.

Access

The PDF file will be delivered by email. If the customer buys the product, he will receive it via the purchase confirmation email.

If they receive it from you via a completed lesson or a passed quiz from your online course, they will receive it via the corresponding email.

Tax calculation

The tax is calculated based on the country of the buyer.

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