Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

SEPA payment settings for product delivery

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  • Updated

If the SEPA direct debit payment method is activated for your account, the standard product will only be delivered after approx. 6 days after we have received a notification as to whether the direct debit has been redeemed or not. In individual cases, this can take up to 14 days.

However, you can define for all products that are with us that they are delivered directly with the purchase and at the level of the pricing plan.

The customer then receives two emails at the same time:

  • Your purchase confirmation email (if not deactivated).
  • Confirmation of the SEPA direct debit mandate.

Defining the setting

You can find the setting for all pricing plans for which you have activated SEPA direct debit, namely for the

  • product
  • the upsell pages of your funnel.

To change the setting:

  • Go to the pricing plan for your product and go to "bundle or funnel".
  • Set the switcher "Instant access to SEPA" to the right to activate this.
  • Save the pricing plan and the product / bundle / funnel.

SEPA_-_Sofortiger_Produktzugang.png

The change is then active for all new purchases.

Please note

The switcher only appears if you have also saved SEPA as a payment method in the pricing plan.

Invoice setup

The invoice will still only be issued after the payment has been received. Your customer will not find it immediately on the elopage thank you page, but only after receipt of payment.

More information

You can find more information about SEPA direct debit in the support article >>SEPA direct debit.

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