Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

FAQ about data processing

Monika
Monika
  • Updated

tipp.pngIn this article, we give answers to some of the most commonly asked questions concerning data processing agreements.

 

ueberblick.png Overview

Does elopage offer a data processing agreement?

Why do you need a data processing agreement?

How is the data processing agreement concluded?

Do I need a data processing agreement even in the free-of-charge trial phase?

 

Q: Does elopage offer a data processing agreement?

A: Yes, for sellers registered with us, we offer a comprehensive data processing agreement in accordance with the requirements of the GDPR. This agreement regulates the relationships between the seller as the "controller" and elopage as the "processor".

Q: Why do you need a data processing agreement?

A: As soon as the shop page or product page is visible on the Internet and a natural person views the page (including your test buyers, for example), data collection starts and this data is transferred to us.

The legal basis for the transfer of this personal data collected by you is the data processing agreement with elopage.

Therefore, this agreement must be concluded directly as part of the account activation.

Q: How is the data processing agreement concluded?

A: The agreement is concluded >>electronically, directly as part of the account setup process. 

  • We show you the content of the agreement beforehand.
  • You can conclude this agreement with us simply by clicking.

You can call up and view the agreement in your account at any time.

Q: Do I need a data processing agreement even in the free-of-charge trial phase?

A: Yes, accounts that are set up in the trial phase also require a data processing agreement with elopage for activation.

As soon as the shop page and a product can be viewed and people view the page, data collection starts. Therefore, the agreement must be concluded beforehand.

 

 

 

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