Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Use custom fields for the checkout page (picklist, newsletter...)

  • Updated

You want to ask the customer for some additional informations or data or enable him to subscribe for your newsletter, you can do this by using our "custom field" template.



You can choose whether a customer should / can

  • select something from a picklist where you predefined the answers
  • confirm something
  • enter some freetext data
  • subscribe to your newsletter

Create a custom field template

You can only add one template to the checkout page. But once you have created the template with one field type, you can add more fields.

  • Go to "Checkout-Tools" and "Custom fields".

There you will find the area in which you will initially create your fields. You can attach the fields that you create here to any product afterwards.

To create a new custom field:

  • click the "Add" button in the upper right corner to create a new template.


This title is internal. It is the name of your custom field that you can see in the overview of your custom fields and also in the drop-down menu for your products.


Here you choose which type of custom field you would like to have. You can select between:

  • Checkbox
  • Free field entry
  • Newsletter

If you want to have several fields, you configure different fields for this template, e.g. a checkbox and a free text field.


The text that you enter here is then on the checkout page next to the field. Explain what the field is about, ask your question, etc.

If you would like to link to a website, use an HTML a href as in:

<a href='' target=_blank>Privacy policy</a>

Required field

With the switcher you determine whether it is a mandatory requirement (e.g. if you want to specify separate terms and conditions again) or whether the purchase can take place without activating the checkbox or filling out the free field.

Attention, GDPR: With the entry into force of the GDPR, it is no longer allowed to create the opt-in for the newsletter as a mandatory field for the purchase! In other words, the customer must be able to purchase the product without having to subscribe to your newsletter.

If you have entered everything, click on "Save" and your field is created. You can now find it in your overview under "Templates", as well as in the individual products under "Custom fields."

The custom field types


You can create a checkbox, for example if you want to have additional terms and conditions confirmed, implement a short yes/no survey or perhaps want to ensure that your customers have read and understood certain information.

Free field entry

Here you can ask open questions or ask for brief feedback. The customers then see a free text field that they can freely describe. 


With the Newsletter field type, you can offer the opt-in to your newsletter when purchasing. Be sure to note here

  • the requirements of the GDPR (e.g. the opt-in must not be a mandatory field that has to be confirmed for the purchase of the product) and
  • that you save a different destination (e.g. list) here than in the app itself, otherwise we will send all customers to the same destination (due to the purchase and due to the activated checkbox) and you cannot see who has clicked the checkbox and who has not. 

You can find out how to link your newsletter with this checkbox and get people on your list here: "Newsletter opt-in on the checkout page."

Connect the custom field to the checkout page of your product

  • Edit your product and go to the tab "Checkout page".
  • Select the custom field which should be shown on the checkout page of this product


Important information about the custom fields

Always only one custom field per product

You can always only insert "one custom field"  per checkout page. You can create as many field types as you want for each custom field template.

Display of the field types on the custom field overview

On the overview of your custom fields under "Templates" and "Custom fields", you can always see exactly which field types you have created for each custom field. You can view:

  • the title of the custom field
  • the text of the individual types
  • the type itself
  • the setting mandatory field and
  • any linked apps

at a glance. This makes it easier for you to keep track of things.

The IDs of your custom fields

You will find different IDs in your overview. Once directly in the "ID" column, once in the "Text" column.


Column ID

The ID that is shown here applies to the entire custom field, including all created field types.

Column text

The IDs in this column refer to the individual field types.

With the IDs you can later search for custom fields or individual field types in the analysis in your CSV file.


Where do you find the answers from your customers?

Check out this article for more details -> Viewing answers for custom fields.

How can I use this for subscribing to my newsletter?

Check out this article for more details -> Newsletter opt-in on the checkout page

Was this article helpful?