Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Logs for emails, integrations, webhooks, tracking & CSV

Sude Cerkes
Sude Cerkes
  • Updated

tipp.png In the logs you can see

  • which emails were sent to your customer and
  • which information and parameters we send to your connected tools via integrations, webhooks and tracking. This is primarily intended for developers and sellers who have an advanced level of knowledge. This is why the logs are only output in English.

Where can I find the logs?

You can find the logs directly in your side menu between Settings and Notifications.


Available logs

You can see these types of logs:

  • Emails
  • Integrations
  • Webhooks
  • Tracking

The lists can be filtered according to date, parameters and form / tracking code form.


Here you see which emails were sent to your customers and when, for example

  • for a payment (new_payment)
  • the payment reminder (send_reminder_invoice)
  • the drip-in mail of your course (send_course_email)
  • reply to a participant's comment (new_comment_received)



If you have connected your e-mail provider or Zapier, you can check the status here, i.e. when the data was sent and whether an error was reported.

The log contains the following information:

  • Provider: Which email provider?
  • Event: Which trigger triggered the transmission of the data?
  • State: successful / skipped / error / etc.
  • Date of creation: date.
  • Parameters: What information was forwarded?
  • Response: Reply from the provider.
  • Error message: content of the error message.



Even if you have built webhooks into one of your products, you can track which data we are sending.

We log the following information:

  • Provider: What triggered the webhook
  • Webhook URL
  • State: processed / error / etc.
  • Date of creation
  • Parameters: What information was sent to the webhook
  • Response
  • Error message: possible error message



Tracking tools such as Facebook Pixel, Google Analytics, Google Tag Manager or others can also be logged. 

We also log the following information:

  • Code form: e.g. Facebook Pixel, Google Analytics, Google Tag Manager or others
  • Shape: e.g. tracking_event, tracking_code, Etc.
  • Info: What information was tracked
  • Date of creation: Date



There is also a log about the generation of CSV files. You have here the possibility to see the status, the parameters and the files.

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