Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Step 5: Providing a cashout account (reseller model)

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Providing a cash-out account in the SEPA area

  • Go to "Settings" and then "Profile."
  • In the bank account section, click on "Add".

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  • Provide the account holder, IBAN and BIC of your cash-out account there as well as official proof of account ownership.

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The proof of the account holder should contain the following data

  • Name of the account holder (this must match the name given in the legal notice, i.e. in the case of a company, it must be the name of the company)
  • IBAN (not account number and bank code)
  • Bank logo.

You can upload files in .jpg, .png or .PDF format up to 4 MB. If your file is larger, please reduce its size. 

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The account holder must match the owner of the elopage seller account named in the legal notice. If the account does not run through you personally (e.g. GmbH, UG, AG, eV, GbR), provide evidence of this company / union.

Withdrawal account outside the SEPA area

If your account does not have an IBAN and BIC because it is outside the SEPA area, please send us the cash-out account using our request form.

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