Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
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Customizing the performance period for the invoice

  • Updated

Each legally valid invoice contains a performance date or period. This information is mandatory for the tax office.

In the standard version, we indicate the date of purchase on the invoices. If this does not suit your offer (e.g. an online course that goes longer or a coaching with several dates), you can also customize the information for each product.

If in doubt, coordinate with your tax consultant which text will be accepted by the tax office for your offer.

Determine the service period

  • Edit your digital product for which you want to customize the service period.
  • In the "More" tab, under "Additional Options," click "Performance Period."

In the standard system, the purchase date is set as the start date. Alternatively, you can

  • specify a time period by selecting the end date for "relative date"
  • or provide a completely custom text. Make sure that this is also accepted by the tax office.



Here is an example of the "Relative Date" performance period with 14 days as the time period. 

Leistungszeitraum_ _relatives_Datum.png


Subsequently adjust the service period on the invoice

If it is necessary to adjust the service period for an invoice retrospectively, this is possible by changing the invoice. Your customer will then automatically receive the cancellation and correction invoice by e-mail.

-> Manage and correct invoices

Please note for sellers in the reseller model

Since our reseller taxes the invoices here, the option "custom text" is not available to you.

If you need a special text, please send this text agreed with your tax consultant and information about the offer to our support. Our accounting department then checks again whether we can store the text.

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