If you use our in-house payment service via your own, fully integrated electronic deposit account with our banking partner Lemonway, the receipt of payments requires a legitimation, as is the case with a current account / business account at your main bank.
Please upload all records completely and in the described quality and topicality so that your deposit account can be created and you can receive payments on it.
Without authorization, payments can only be made to your separately integrated PayPal or Stripe account.
Info
Records to legitimize your custody account as a natural person / unregistered sole proprietorship
Natural person, e.g. freelancer, doctor, lawyer without trade license
- Valid ID or passport.
- Letter from you that you have not registered a business.
- Official proof of tax number / VAT ID via an official letter from the tax office, maximum 2 years old.
Non-registered individual company/sole proprietor with trade license
- Valid ID or passport.
- Trade license.
- Official proof of tax number / VAT ID via an official letter from the tax office, maximum 2 years old.
Important!
So that it can be seen online that the documents are "real," please always upload a complete document and not just a section. You are welcome to cover individual dates. Still, the invoice / the letter from the tax office must be recognizable as such.
The letter from the tax office should include a date and a signature / stamp. A machine-generated advance VAT return or a photo of completed tax forms is not sufficient.
Step-by-step instructions
- Go to "Settings" and "Payment Methods."
- Go to the "elopage" area and click on the "editing pencil icon."
- Then select "Private from."
- Upload all the records described there. The "i" gives you information about what exactly is required for each document.
Important!
You can only upload files up to 7 MB in the formats pdf, jpg and png.
If the file is too big, please reduce it and then upload it.
Make sure that the file has a good resolution and that the content is easy to read.