Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Changing the support information

Monika
Monika
  • Updated

You have stored support information for your account such as

  • name
  • e-mail and
  • telephone number.

This will 

  • be shown in the legal notice
  • in the header under Contact and
  • in the e-mails to your customers under support information.

To change this,

  • go to "Settings" and then "Legal notice" and change the information.

Supportangaben_a_ndern.png

  • Save the change.

Hide support phone number

  • Click on "Settings" and go to "Profile"
  • select "Seller"
  • click on "Edit".

31.png

  • Activate / deactivate the display of your support number
    (alternative option: click in the logged-in seller account here!)Support-Telefonnummer_ausblenden.png
  • Click on "Save."

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