In your profile, you provide essential information about your seller account, such as:
- Language
- Email and password
- Username
- Avatar
- Business information for legal notice and invoices
- Your cashout account
Important
Your username is an integral part of your URLs and can only be changed if you set up a >>custom domain. If you use your >>elopage subdomain, you can no longer change your username after activation. Your username must meet the following criteria:
- only lower case letters
- 4 to 60 characters
- Allowed characters: 0-9, a-z, - (hyphen)
Step by step guide
- In the main menu of your seller account, go to "Settings" and "Profile".
- Upload your profile picture. This will be your logo, which can be seen in the header of your shop and in your emails to your customers.
Please note
Your profile picture should be 100 x 100 pixels in size and have a resolution of 72 dpi. Larger images are automatically compressed, which can affect the image quality.
- In the "Profile" section, select the profile of your seller account and complete it by clicking on the pencil icon. To provide more profiles, click on "Add". Only one >>seller profile can ever be selected at one time.
- If your company is based in the USA, Canada or Mexico, please also enter your region.
Important
Only for sellers in their own name
Fill out this data here very carefully because your profile information is the basis for:
- >>Legal notice
- >>Terms and conditions
- >>Invoices
- Integrated payment accounts >>elopage LITE and >>PLUS
The field "Company name or first and last name" is particularly important here. If you have found a company, provide the name including the legal form of your company (GmbH, UG, e.V., etc.) or the name of the unregistered sole proprietorship. If you act as a natural person and have no registered business (e.g. as a freelancer) enter your first and last name here.
- Finally click on "Save".
- In the "Seller" section, check that the correct profile is selected as well.
