Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.
Validation of the sales tax identification number
In order to improve the security of purchases made as a company and to meet the legal requirements, we have updated the validation of the sales tax identification number on the checkout page.
When entering the VAT ID, we check in the EU database whether the company name matches the name stored with the EU and matches the VAT ID.
If the name and VAT number do not match, the following message will appear on the checkout page:
So check with which name your VAT ID is registered with the EU and enter this name under "Company."
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