Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Can I sell right away?

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  • Updated

When you can start offering your products and services depends on various factors and the sales model you choose.

Seller in their own name

Do you have an account with the payment providers Stripe or PayPal?

If you have completed all registration steps and have an account with the payment providers Stripe or PayPal, you can connect them to your elopage account and sell immediately with these payment methods. The funds then go straight to your PayPal or Stripe account.

You then pay the transfer and service fees for each incoming payment to us, as well as the fees of the external payment provider.

If your product is still missing a setting so that it does not receive a sales release, you can see this directly in the product overview for the product and you can adjust this.

Creating a deposit account for other payment methods

If you would like to offer other payment methods such as prepayment, instant transfer, credit card and SEPA direct debit, this is possible by opening and legitimizing a deposit account (e-Wallet) with one of the two payment providers we have integrated.

The same legal requirements apply to such a deposit account as to a current account with a pure bank. Therefore, legitimation is also necessary here.

  • If you have uploaded all the necessary records and is
  • your business is allowed with the payment providers,

legitimation usually takes place within 1-2 working days.

Please take the descriptions of the necessary records seriously and only upload up-to-date and complete records. It is about the legitimation of a bank account and the payment providers have no leeway and cannot accept incomplete records, as they are subject to the strict banking supervision of the respective country.

With elopage LITE, your website is also required. Please provide a website that shows what your business is. If you don't have a website of your own, you can also link a social media profile if your products are recognizable there or your shop page with us if it contains relevant information about you and your business.

 

The funds then go to your deposit account with the respective payment provider and you can pay out the earnings 7 days after receipt.

In our help center, you will find extensive information on all questions about payment and taxes.

Useful links to get you started:

Legitimization of your deposit account with elopage LITE

Records required to legitimize elopage PLUS

Frequently asked questions about legitimation

What do I have to do to complete my profile?

 

Seller in the reseller model

For sellers in the reseller model, it is also necessary to check whether a sale through us is possible for this business area.

If you have created yourself for the reseller model, please submit your identification documents quickly at help.elopage.com

Once you have finished a product, submit it for review.

We will then check your product and whether it is one of the approved business areas. You usually receive an email within three business days stating if your product was approved or not.

All payment methods are available to you immediately after the product has been activated.

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