Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Do I have to submit records?

Neda Najjari
Neda Najjari
  • Updated

Since your account needs to be legitimized, we or our banking partner need records. 
In both contract models, we need similar documents about your company and your bank account.

If you are selling in your own name and open an integrated payment account with our banking partner Lemonway, the following records are required to legitimize the payment account.

Required records depending on the legal form

Upload records - overview 

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