Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

The ultimate beginner's leaflet!

Christin Kodalla
Christin Kodalla
  • Updated

elopage helpcenter provides you with a lot of information regarding the many features elopage has to offer. In the beginner's leaflet you will find essential articles that will help you get started, along with the frequently asked questions.

First steps:

Have you just registered? Go through the >>First steps checklist and get started!

Where am I? Switching between your buyer and seller account

You can find your product settings, evaluations and features in the seller account. In your payer account you can find the products that you have bought (including your test purchases).

Change from the payer account with the purchased products to the seller account (blue stripe on the left) and back to the payer account.


hinweis.png Please note

If you don´t have a seller account yet, you will see a link which allows you to create one in the "Switch field."

What link do I use to sell?


The link doesn't work? Products do not appear in the overview?

Use the preview link

Has your product been approved for sale?

Have you set your product to "public?"

How do I make a test purchase?

Verification is everything! Before shipping your product, you can test it yourself: >>Make a test purchase

How do I use videos in my products?

You can upload videos directly to elopage or upload them from another provider (Vimeo, YouTube etc.) via URL. The video-hosting (uploading videos on elopage) is not included during the test period. There are different cost models for video hosting:

  • Book the video app for 10, 30 or 100 videos (from € 10 per month)
  • Book the Advanced package with 25 videos included
  • Book the Pro package with 100 videos included
  • Book one of the packages along with the app with the number of videos you need

Upload videos to your online course

General information on uploading videos via elopage Video

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