Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Uploading videos for streaming

Monika
Monika
  • Updated

If you use the >>"Video" pagebuilder block to sell videos for streaming, you will find important information about your video uploads here.

Hinweis.png Please note

In our >>Advanced plan, 25 videos are included; in the >>Pro plan, it's 300! All additional videos are invoiced according to their quantity. Details on invoicing for additional videos can be found in the description of the >>video app.

 

U_berblick_u_ber_diesen_Artikel.png Overview

Partners & GDPR compliance

Usability of the videos

File format & size

Video format & quality

 

Partners & GDPR compliance

Our streaming partner is the platform streaming partner >>Wistia. The provider has concluded a GDPR-compliant data processing agreement with us. The application is also included in the standardized GDPR declaration.

Usability of the videos

Via the "Video" block in the pagebuilder, you can upload the videos for streaming on your elopage pages or on your online course pages. Video download, output and distribution of the video links, and embedding of the links via embed code outside of elopage are not possible.

File format & size

Videos that are each 4 GB in size can be uploaded in the following formats: MOV, MPG, AVI, FLV, F4V, MP4, M4V, ASF, WMV, VOB, MOD, 3GP, MKV, DIVX, XVID, WEBM

Details can be found in the >>Wistia Learning Center.

Video format & quality

After the upload, the videos are converted by Wistia, which may take a little while depending on the size. Please wait a moment for the video upload to complete. You can then define further settings in the "Video" block. You can find help content about uploading in our support article >>Trouble shooting for video uploads.

The videos are all uploaded with the quality setting "Auto". Wistia automatically adjusts the video quality to the technical conditions of the browser of your customers. The video quality can be adjusted manually. The resolution Wistia offers is based on your settings and the format of your video and cannot be influenced by us. You can find information from Wistia about formats and settings at the following link: >>https://wistia.com/support/getting-started/export-settings

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