Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Step 3: Releasing your cashouts

Neda
Neda
  • Updated

Now you have activated yourself for the reseller model, possibly already applied for your products for approval or even sold them. But you also want to have your earnings cashed out. 

In the reseller model, you will receive a cash-out from us once or twice a month. In order to initiate this cash-out, however, we still need some documents from you. These include: 

  • ID card front and back.
  • Proof of your business (trade license, extract from the commercial register).
  • Proof of your tax number (for example an official letter from the tax office).
  • Proof of your bank account (e.g. a blacked-out account statement on which the name of the account holder and the IBAN can be seen).

You can submit the records using our contact form.

You can find this here: https://support.elopage.com/hc/de/requests/new?ticket_form_id=360000736560

If everything is complete and legible after the identification documents have been sent, we can approve you for the cash-outs. You will then automatically receive this from us on a monthly basis. But you can pause it if you want.

If we do not receive the documents from you, even in response to increased requests, or if we discover forgeries, your orders will be canceled and you will not receive any cash-out from us. 

Was this article helpful?