Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

SEPA with elopage PLUS

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elopage PLUS enables you, as a seller in their own name, to benefit from all the advantages of the most popular and established EU-wide SEPA direct debit procedure.

As soon as your >>elopage PLUS account is legitimized, you can use SEPA direct debit as a payment method. This is offered to your customers as an option directly on the checkout page. More security for your customers, higher conversion for you!

 

ueberblick.png Overview

Advantages of elopage PLUS

  • SEPA direct debit for sellers in their own name
  • SEPA transfer up to € 20,000 per booking
  • Much faster sales start (go-to-market time) through immediate activation and optimized legitimation
  • Brand diversification through multiple wallets per company
  • Simple reimbursement of prepayment payments

wichtig.png Important

Please read the information in the support article >>Important information about the SEPA direct debit carefully before you offer this payment method.

Please also note that the SEPA direct debit will only be activated for you after complete, successful legitimation.

 

schritte_guide.png Step-by-step guide

Activate elopage PLUS

  • In the main menu of your seller account, go to "Payment methods" under "Settings" and book the app >>elopage PLUS or click on "Activate" if you have already booked the app or the premium plan.

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Activate SEPA direct debit

  • If your elopage PLUS account is fully legitimized, you will see the status "legitimized" on the right.
  • To request SEPA activation, click on "Activate SEPA direct debit."

plus_sepa_aktivieren.png

  • Click "Activate SEPA direct debit" again.

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  • You will be forwarded to the request form.

wichtig.png Important

In the request form, select "I have an existing seller account" as the type of request, enter "SEPA" as the subject and select "Activation of SEPA direct debit" as the reason for the request. As soon as you send the form, we will receive your request and we will take care of your request.

Define the payment settings

  • You can only offer the SEPA payment method when your elopage PLUS account has been fully legitimized. 

hinweis.png Please note

The activated payment method is activated by default. You can generally deactivate the SEPA payment option per >>pricing plan or in the >>payment matrix.zahlungsarten_einstellungen_sepa.png

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