Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Step 4: Making tax settings - important!

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In order for you to receive your cash-outs correctly, you must make sure that your tax information is correctly stored after switching your account to the reseller model.

Important: If you cannot provide this information in a timely manner (or not provide it at all) and in hindsight need a correction to your credit memo from us, we charge a flat rate €99 per process.

1. As soon as you are logged into your seller account, click on the following point:

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2. You now have the opportunity to edit your profile. To do this, click on the "pencil icon" on the right.

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3. Scroll down and you can enter more details.9.png

 

Once again, it is important: If you cannot provide this information in a timely manner (or not provide it at all) and in hindsight need a correction to your credit memo from us, we charge a flat rate €99 per process.

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