Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Changing pricing plans after purchase

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Under certain conditions, you have the option of changing the payment frequency, e.g. one-time payment and subscription, at a later date. We have summarized all the important information about editing payment cycles for you in this article. You can find step-by-step instructions for this in the support articles >>Edit, Add to & Deletion of installments from an installment payment, >>Canceling an order with installment payments and >>Editing & terminating subscriptions.

 

One-time payment

  • If the payment has not yet been made, the amount to be paid can be reduced.
  • If the payment has not yet been made and an invoice has not yet been created, the amount can be reduced or increased.
  • A one-time payment can be supplemented with additional installments, so that the one-time payment becomes an installment payment.

Limited subscription

  • All subscription rates are listed and subscription rates that have not yet been paid can be edited.
  • The amount of a subscription rate can be reduced.
  • If an invoice has not yet been created, the amount of a subscription rate can be reduced or increased.
  • Additional subscription rates can be added.

Installment payments

  • All rates are listed and rates that have not yet been paid can be edited.
  • The amount of a rate can be reduced.
  • If an invoice has not yet been created, the amount can be reduced as well as increased.
  • Additional rates can be added.

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