Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Setting up the elopage subdomain

  • Updated

You can activate your own subdomain "" so that you can track the activities on your elopage pages, for example with "Facebook Pixel". All elopage subdomains are of course SSL-encrypted.

Do you have your own domain?

Then book our >>Pro-Plan or the app >>Custom domain and store your own domain for all of your elopage pages. We will show you how to do this in the support article >>Set up an individual domain.

Wichtig_.png Important

Set your username before activating your subdomain. This is an integral part of your URLs and can no longer be changed after activation. Your username must meet the following criteria:

  • only lower case letters
  • 4 to 60 characters
  • Allowed characters: 0-9, a-z, - (hyphen).

Schritt-fu_r-Schritt-Anleitung.png Step-by-step guide

Set up the elopage subdomain

  • Go to "Settings" and "Domain Configuration" in the main menu of your seller account.
  • Move the cursor over "elopage subdomains" and click on "Set up."


  • Click "Activate" to the right of your domain name.


Hinweis.png Please note

The domain name is always "". The complete setup of your elopage subdomain can take up to 48 hours.

  • Click on "Yes" in the pop-up that opens.


  • For the duration of the subdomain activation, the status message "Waiting for finalization" appears at the top right.
  • Wait about 3 minutes and click on "Check."


  • The status changes to "Active" and you can copy the URL of your subdomain by clicking on the "copy symbol" if necessary.


Add DNS entry

Hinweis.png Please note

For each tracking tool like "Facebook Pixel" or "Google Analytics", you now add a new DNS entry. You can find information about the two sellers under: 



  • Click on "Add New DNS Entry."


  • The "Create DNS entry" window opens. The values "Type," "Host" and "TTL" are preset. 
  • Enter a valid DNS entry value for "Value." You will receive the value from your tracking tool provider (e.g. >>Facebook Pixel or >>Google Analytics)


  • Then click on "Save."
  • The DNS record was created successfully. If necessary, add additional entries by clicking on "Add new DNS entry" again.
  • Finally click on "Update DNS Entries."


  • Click on "Yes" in the pop-up that opens.


Hinweis.png Please note 

Should you decide on your own domain in the future, you can set it up very easily by clicking on "Change to individual domain." Your elopage pages can still be accessed via your subdomain.


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