Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

FAQs about elopage credit

  • Updated

How long can the elopage coupon code be redeemed and when does the activated credit expire?

You have 365 days to use your coupon code. Once deposited, credit does not expire.

Hinweis.png Please note

In the case of special promotions, the period for providing the voucher may vary. The respective conditions of the promotion apply here.


Which elopage products can be paid for with credit?

You can redeem the credit for elopage >>plans and >>apps. The following costs  cannot be paid for with credit from a coupon code:


Can the credit be transferred?

The credit cannot be transferred to other elopage accounts.


Can the credit be cashed out?

The credit cannot be cashed out and can only be used for booked apps and plan. 


I haven't received my coupon code. What should I do?

Please contact our support department at >> and also enter the e-mail address you used to make the purchase.

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