Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Important notes on custom domains

  • Updated

Hinweis.png Please note 

  • The activation of the domain mapping can take up to 24 hours.
  • The GDPR prescribes encrypted data transmission (e.g. on payment or login pages). In your >>privacy policy, you should therefore also specify your (sub) domain.
  • If you do not provide a SSL certificate, your elopage pages are shown to your customers "not secure." You can find the support article >>Provide SSL certificate for custom domain.
  • If you also use your domain for your own website, we recommend creating a subdomain (e.g. and entering the subdomain URL when setting up your individual domain.
  • If you host your videos on Vimeo and have set there that the videos should only be accessible via (>>Domain-Restriction), then you should also authorize a new (sub) domain.
  • A detailed explanation of the custom domain and the answer to many questions that we regularly receive on this subject can be found in our >>Pro Webinar on the topic: White labeling and custom domain with elopage.

Video.png Video

More on custom domains

>>Set up a custom domain

>>Provide custom domain with the provider

>>Provide SSL certificate for custom domain

>>Possible causes of the error in the SSL certificate

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