Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Trigger events for email interfaces

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Sina
  • Updated

Do you want to set up your email interfaces? This also includes the selection of the trigger events for which elopage sends information to your email application. This support article gives you an overview of all trigger events and their meaning.

 
ueberblick.png Overview
Payment
Refund
Chargeback
Lesson
Quiz
Order
More about email interfaces
 

Payment

Payment successful Payment was carried out successfully
Outstanding payment Waiting for payment provider
Payment canceled
Customer canceled payment
Payment error Technical error in payment processing

 

Refund

Refund successful Refund was successful
Refund pending
 Waiting for payment provider
Refund canceled
Seller canceled reimbursement
Refund incorrect Technical error in processing payment
 

Chargeback

Chargeback successful Chargeback was successful
Chargeback pending Waiting for payment provider
Chargeback canceled Payment provider canceled chargeback
Chargeback incorrect Technical error in processing payment
 

Lesson

Viewed lesson
 Customer viewed course lesson
Lesson completed
Customer completed course lesson
Lesson commented
 Customer commented on course lesson
 

Quiz

Quiz answered Customer completed quiz
 
 

Order

Order received Customer has placed an order
Order active Min. a payment for an order with recurring payments was successful
Order paid Order has been paid for in full
Order paused The due amount of an order with recurring payments could not be collected or payment must be instructed by the customer
Oorder canceled Supplier or customer canceled order
Order refunded Order was fully refunded
Order incomplete Order was canceled or payment from payment provider not processed
Order reclaimed Chargeback initiated by the customer has been carried out
Payment pending Waiting for payment provider

 

More about email interfaces

>>Connect external applications

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