Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Why are my products not visible?

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  • Updated

tip.png Have you created products but they are not displayed in your shop? In this article you will find possible causes and the appropriate solution.

 

overview.png Overview

The product is not published

The product is not published in an indexed form

No payment method activated

More about visibility & publication

 

Product is not published

  • In the main menu of your seller account, go to "Products."
  • Click the Options button and select "Publish."

product_publish.png

The product is not published in an indexed form

  • In the main menu of your seller account, go to "Products."
  • Go to the "More" tab.

product_advanced.png

  • Uncheck "Private."

product_index.png

info.png Info

For optimized search results add >>Metatitle and description.

No payment method activated

product_payment_activate.png

More about visibility & publication

No sales clearance for your product

No content / preview in the online course

Do not display your elopage pages in search engines

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