Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Enabling an email confirmation field on the checkout page

  • Updated

Sometimes it happens that customers mistyped their email address when purchasing one of your products and therefore did not receive the purchase confirmation email or the purchased product is in another account. So you want to make sure that your customers sign up with their correct email address? To do this, you can set that the email address must be entered twice when purchasing. Our system then checks whether the two email addresses are identical.



If you open your checkout page now, you will see 2 email fields and the customer has to enter his email address twice and they also cannot copy and paste into the second field. 






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