Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Enabling an email confirmation on the checkout page

Marlene
Marlene
  • Updated

tipp.png Sometimes it happens that customers mistyped their email address when purchasing one of your products and therefore did not receive the purchase confirmation email or the purchased product is in another account. So you want to make sure that your customers sign up with their correct email address? To do this, you can set that the email address must be entered twice when purchasing. Our system then checks whether the two email addresses are identical.

 

schritte_guide__1_.png Step-by-Step Guide

Go to "Checkout pages" under "Templates" and select the relevant checkout page to edit it. You can do this by clicking on the name of the page or on the three dots on the far right. From there, select the pencil icon.

 

bezahlseite_bearbeiten.png

 

You will now come to the "Customize checkout page" area and there you can easily check the "Email confirmation field on the checkout page" box.

check_email3.png

 

This will result in customers, when making a purchase on your checkout page, having to enter their email address twice and they also cannot copy and paste into the second field. 

checkout_mailadresse3.png

 

 

 

 

Was this article helpful?