Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

FAQ on VAT for sales

Marlene
Marlene
  • Updated

In this article you will find answers to frequently asked questions about providing >>Sales tax templates, costs and the sale of your products across national borders. If you are subject to VAT and still no VAT was charged when you made your purchase, please read >>here.

 

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What do I have to do if I hold offline consultations or face-to-face events for customers from Austria in Germany and sell them through elopage?

I work in Germany as small scale entrepreneur. Why was the net price debited from my customer from Switzerland?

 

Q: What do I have to do if I hold offline consultations or face-to-face events for customers from Austria in Germany and sell them through elopage?

A: In this case, you simply create your own tax template with the tax rate of the respective place of performance, provided this is always the same, and store it with the respective product. You can ask your tax adviser which tax rate is correct in each case.

 

Q: I work in Germany as a small scale entrepreneur. Why was the net price debited from my customer from Switzerland?

A: In principle, it is important that you provide a >>note about the exemption from VAT if you are working as a >>small scale entrepreneur. Your customers then pay no VAT on the purchased product and you do not have to pay it. In this case, it doesn't matter where the customer lives. 

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