Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

Hiding the "Cancel subscription" option in the header

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tipp.png If you are a seller in your own name and do not offer subscriptions, you have the option to adjust the header of your membership and your shop accordingly so that your customers do not see the option "Cancel subscription" in the upper right corner of the header.


info.png Info

The link to "Unsubscribe" is shown in the header by default unless you manually hide it. If you sell in the >> reseller model, you do not have the option to make this adjustment to the header of your membership or shop.

schritte_guide.png Step-by-step guide

Shop header: Go to "Themes" and ">>Shop Themes" and edit the corresponding theme by clicking on the pencil icon. Under "Header" you can adjust the header by clicking on the editing pencil here as well. In the "My Account" section, you will find the option to hide the "Cancel subscription" option for users. 


Membership header: Go to "Themes" and edit the desired >> membership theme by clicking on "..." and the pencil icon. Edit the header area and deselect the "Show unsubscribe" option for the "My Account" section.

hinweis.png Important

Really only disable this option if you don't offer any subscription products. Legally, as a seller in your own name, you are obliged to display the >> option to cancel a subscription on the same page where a purchase with subscription payment was completed.

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