Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

FAQs about membership

  • Updated

What can I do with the 'membership' product type?

In our use case article -> Use case: Ideas for Memberships you will find some suggestions about this.

If I subsequently provide a course in the membership and it has many drip-ins, when will the pages be activated for the customers?

Course from date: -> The pages will be activated on the date you specify (drip-in).

Course from payment: -> The first day for the drip-in is always the day of delivery of the course
-> For existing customers, the drip starts on the day you add the course to the membership.
-> For customers who only get access to the membership later, the drip-in starts individually on the day they have received access to the membership.


If I subsequently provide a course with a limited access period in the membership, when does the course duration and the drip-in start?

Course from date: -> Start is the start date of the course provide in the tab "Product page."

Course from payment:-> Start is the day of delivery of the course. Then the drip-in starts with 0.
-> For existing customers, the day on which you add the course to the membership.
-> For customers who only get access to the membership later, the course duration starts with the delivery of the membership.

How can I design my own membership area?

Maybe you have seen with other sellers that when you click on your membership, the normal elopage design of the buyer account is not displayed, but rather your own design with images, files, videos, etc. as you know it from the shop theme.

Then the seller uses the membership theme. -> Membership theme: Create main area

You can

If I terminate access to the membership of a customer, will all course accesses be terminated?

Yes, then all accesses for the courses contained in this membership will be terminated for this customer.

Was this article helpful?