Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
This is a machine-translated article. We’re constantly working on improving translation quality for an optimized help center experience. We apologize for any inconvenience.

The packages

  • Updated

There are four different packages available depending on the scope of your business and your need for products and features.

You can pay these monthly or conclude a cheaper annual package.


Number of products

Essential 3.0 includes 3 products and Advanced 3.0 includes 10 products. This includes the products that appear as unarchived in the Products view. Thus, you can have a maximum of 3 or 10 products there at the same time and offer them for sale.

If customers have bought a product that you are archiving, e.g. an online course, a ticket or a download product, they will not notice it and can continue to use it normally.
If you come from a bundle of unlimited products and book Essential 3.0 or Advanced 3.0 and have more products with retail approval than are included in the bundle, some products will automatically lose the sales release. Please check this afterwards in the view "Products" and adjust this if necessary.

Customer support

You can reach our customer support via You can create a written request there.

Starting with the Advanced 3.0 package, you can also use our support chat or contact our support by phone.

From Premium 3.0 we also offer WhatsApp support.

Personal contact person

Starting with the Professional 3.0 package, you have a personal account manager. You can find them via your provider account in the Service Hub and can contact them there or book a consultation appointment.

Launch support

Starting with the Professional 3.0 package, our launch calendar is available in the Service Hub. There you can enter your launch date a few weeks in advance so that we can support you with your launch.

Premium App

Do you want to have your own app in your branding? Then the Premium 3.0 package no longer charges monthly fees, as these are included there.


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