Please note that we have changed the menu structure.To simplify navigation, your elopage account is now structured slightly differently. But the functions remain the same. We will adjust the help section and renew the screenshots. If you have any questions, our support will be happy to help.
Achtung, neue Menüstruktur! Um die Navigation zu vereinfachen, ist dein elopage-Account jetzt etwas anders strukturiert. Die Funktionen bleiben aber die gleichen. Wir werden den Hilfebereich anpassen und die Screenshots erneuern. Bei Fragen hilft unser Support gerne weiter.
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Providing an SPF registration for sending SMTP emails

Monika
Monika
  • Updated

If you have activated the sending of emails to your customers via SMTP in an account, you should also deposit a so-called SPF registration with your email provider, otherwise it can lead to the emails being blocked by your customers or ending up in SPAM. This is because since spam emails are a huge problem worldwide, most email providers have appropriate checks and block emails that do not comply with their guidelines.

Here are a few links to the instructions of some providers:

Gmail
https://support.google.com/a/answer/10685031#more-senders

https://support.google.com/mail/answer/81126#authentication

Ionos

https://www.ionos.de/hilfe/domains/mailserver-und-verwandte-records-konfigurieren/spam-versand-vermeiden-mit-spf-record/

Office 365

https://learn.microsoft.com/de-de/microsoft-365/security/office-365-security/email-authentication-spf-configure?view=o365-worldwide

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