helpcenter for end customers

support for end customers

• Contact the seller
• Notes about end customer support

Order and pay a product

• Apply a promo code in the order process
• Buy a product as a gift
• Choosing a different delivery address
• Validation of the sales tax identification number
• Listening to audio files on trial

Change payment schedule for a subscription

• Canceling subscription
• Revoking the cancellation of a subscription
• Regular payments: View the payment date and status
• Triggering a new rate in a subscription or installment payment
• Outstanding payments for subscriptions / installment payments
• Changing your payment method

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Ordering a ticket

• Buying multiple tickets

Change language settings

• Logging in with Magic Link
• Signing in into your account
• Viewing, filtering and searching for products in the account
• Changing your password or email address
• Forgot password or not yet saved
• Creating password without login link

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Unsubscribe from course emails

• Creating a password for your account
• Notifications when the booked course is updated
• Unsubscribe from course emails
• Can’t pass to the next lesson
• Restarting the course lesson
• Restarting all course progress