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  1. elopage Help Center
  2. helpcenter for end customers

helpcenter for end customers

support for end customers

  • Contact the seller
  • Notes about end customer support

Order and pay a product

  • Apply a promo code in the order process
  • Buy a product as a gift
  • Choosing a different delivery address
  • Validation of the sales tax identification number
  • Listening to audio files on trial

Change payment schedule for a subscription

  • Canceling subscription
  • Revoking the cancellation of a subscription
  • Regular payments: View the payment date and status
  • Triggering a new rate in a subscription or installment payment
  • Outstanding payments for subscriptions / installment payments
  • Changing your payment method
See all 9 articles

Ordering a ticket

  • Buying multiple tickets

Change language settings

  • Logging in with Magic Link
  • Signing in into your account
  • Viewing, filtering and searching for products in the account
  • Changing your password or email address
  • Forgot password or not yet saved
  • Creating password without login link
See all 8 articles

Unsubscribe from course emails

  • Creating a password for your account
  • Notifications when the booked course is updated
  • Unsubscribe from course emails
  • Can’t pass to the next lesson
  • Restarting the course lesson
  • Restarting all course progress

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