helpcenter for end customers

support for end customers

• Contact the seller

Change language settings

• Sign in/Registration/Logout
• Change your password or e-mail address
• Change language settings

Order and pay a product

• Paying via Bank wire
• Chose a different delivery address
• Buy a product as a gift
• Apply a promo code in the order process
• How to cancel a free trial period?

Ordering a ticket

• Buying multiple tickets

Change payment schedule for a subscription

• Recurring payments: check payment date and status
• Triggering a new rate in a subscription / installment payment
• Outstanding payments for subscriptions / installment payments
• Cancel subscription
• Changing your payment method
• Payment reminder received despite purchase paid

Unsubscribe from course emails

• Create a password for your account
• Unsubscribe from course emails
• Can’t pass to the next lesson